Shipping

Savamyth is dedicated to delivering your mystery collectibles safely and quickly. We offer a variety of delivery options to suit your needs:

Standard land transport: Like a sturdy caravan, it is economical and reliable, making it a safe choice for most explorers.

Express air freight: If you look forward to meeting your collection as soon as possible, this method can significantly shorten the waiting time.

All orders are packaged in discreet, unbranded packaging, with no external information indicating the contents, protecting your privacy.

Track your collection in real time

Every piece in the Savamyth collection carries a story. Once your order is on its way to you, you will receive an email containing a unique tracking number.

Tracking System and Information: With this code, you can check the real-time status on our official website or the pages of our partner logistics companies. The system will provide the estimated delivery time and will promptly update any abnormal logistics statuses.

Proactive Notifications: At key stages of logistics and transportation (such as shipment, en route, imminent delivery, and receipt), we will proactively notify you via email or SMS, so you don’t have to worry about it all the time.

For explorers in distant lands, please note:

Customs and Duties: Savamyth order prices do not include import duties, taxes, or related processing fees that may apply in the destination country. These fees are required by the laws of the recipient’s country and are the responsibility of the orderer. We will declare the contents and value of the goods truthfully on the customs declaration in accordance with the law. We recommend that you understand the import regulations in your location before placing an order.

Customs clearance delays: International shipments require customs inspection, which may sometimes cause delivery delays. Please be patient.

Delivery guarantee and support

We understand your expectations for the collection, and therefore we strive to ensure a smooth delivery process:

Delivery Insurance: All orders are automatically covered by full shipping insurance upon shipment. In the event of accidental damage or loss during transit, please contact us immediately. We will initiate a claims process to remake the product or arrange a refund for you.

Customer Support: If your package status hasn’t been updated for a long time, or if you have any questions about the logistics information, our Guardian Customer Support team is ready to provide guidance. Please contact us at support@savamyth.com.

We hope this shipping and tracking guide will make your shopping process clear and smooth. May your Savamyth collection arrive safely and smoothly, ready to begin your unique exploration.